Thank you for taking the time to read our Terms of Use. Our goal is to create an environment where everyone feels safe and valued.

 

Our Purchase Policy

CCCF E-Store Returns and Exchanges Policy

We will gladly accept any returns or If for any other reason you are not satisfied with

your purchase. Refund will be less our shipping and handling fees (our actual cost to

send you the goods). The shipping fees to receive an order are not refundable when

one chooses to return the product ordered. You will need to send us back the package

prepaid.

If you had free shipping with your order and return any items, you will be charged the

exact shipping amount we paid to ship your order. Items must be in new and unused

condition. They can be returned within 90 days of purchase date. In order to arrange a

return, please email the CCCF at info@cccf-fcsge.ca or call us at 613-729-5289 ext 220

Allow 7 days before inquiring about return credits. Please clearly mark the return

authorization number on the outside of your returned box.

Our Online and Social Media Code of Conduct

When working in shared online spaces, it is important that all participants involved are well aware that they should:

• Treat others with courtesy and respect
  
• Safeguard confidentiality and personal security
  
• Avoid committing or supporting plagiarism
  
• Understand and respect copyright
  

Know and follow the rules

Carefully read these guidelines. Inappropriate postings that may include discriminatory remarks, harassment, and threats of violence or similar inappropriate or unlawful conduct will not be tolerated.

 

Be respectful

Always be fair and courteous to fellow members.

 

Be honest and accurate

Make sure you are always honest and accurate when posting information or news. Never post any information or rumors that you know to be false.

Post only appropriate and respectful content

Maintain the confidentiality of individuals. Only express your personal opinions. Never represent yourself as a spokesperson. 

Retaliation is prohibited

Contacting Us:

If you have any questions about our Terms of Service, please email us at info@cccf-fcsge.ca